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A typical consultancy engagement
Level 3 / SLA
Deploy
Free
LibreOffice
Find
Problem
Find
Budget
Tender
Duplicate
Estimations
Sign
Contract
Work!
Validation
Final Payment
Pre
Payment
Next
LibreOffice release
Deploy
Stable
Release
Scale:
3-9 months
A
9-24 months
Deploy
Supported
LibreOffice
Varient
File
Problem
Ticket
Provide Patch
Work!
Up-front
Payment
Test
Patch
Deploy
Patch
Release
Deploy
stock updates
including
patch.
1-4 weeks
Feature A
Feature C
Feature B
Issue A
Enterprise
Enterprise
Enterprise
Enterprise
Partner
Partner
Aggregate & prioritize